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Claims

Unfortunately accidents do occur, and sometimes a claim is inevitable.
Viasea wishes to assist you as efficient as possible, and therefore ask you to alert us immediately after an incident has occurred.

Either send us an e-mail:  claim@viasea.com or use the form below:
 

We need the following information:

Container number
Seal number
Sailing, booking or Sea WayBill no.
Company name*
Name*
Mobile no.*
E-mail*
Relevant links
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Bunker surcharge
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BAF
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ETS
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Rate inquiry
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Equipment-Containers
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Terms & phrases
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Freight insurance
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Claims
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Dangerous goods

How to claim

Relevant links for claims